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Accessibility Statement: Home

BHT Library website accessibility statement

Using this website 

The SpringShare LibGuides website is run by the Library and Knowledge Service at Buckinghamshire Healthcare Library Service. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts using your browser 
  • zoom in up to 300% without the text spilling off the screen 
  • navigate all of the website using just a keyboard 
  • navigate all of the website using speech recognition software 
  • listen to all of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We have also made the website text as simple as possible to understand and have provided a library glossary

AbilityNet has advice on making your device easier to use if you have a disability. 


How accessible is our website? 

For example:

  • some pages and document attachments are not clearly written
  • some pages are not capable of zooming to 300% without text spilling off the screen
  • some pages are not easily navigable without a mouse
  • some tables do not have row headers
  • some pages have poor colour contrast
  • some heading elements are not consistent
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls
  • many documents are in PDF format and are not accessible
  • some content is embedded on pages, such as maps and videos, and these cannot be easily scaled on screen
  • some data visualisation tools used in our websites currently use inaccessible technologies such as PowerBI and Tableau


What to do if you can't access parts of this website, have a complaint or wish to report accessibility issues

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We’ll consider your request and get back to you as soon as possible.

Library and Knowledge Services
Postgraduate Education Centre
Stoke Mandeville Hospital
Mandeville Road
HP21 8AL


Telephone 01296 315476


Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about our websites accessibility

Our library service is committed to making its website accessible, in accordance with the accessibility regulations.

Our websites are not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Compliance status

Our websites are not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content 

The content listed below is non-accessible for the following reasons


Issues with PDFs and other documents 

Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen readers.

Any new PDFs or Word documents that are essential to our services, we publish will meet accessibility standards.

In the meantime, you can always contact us to request a copy that is accessible for you at and we will do our best to make this available as soon as possible.  


Issues with images, video and audio 

  • Images on some LibGuide pages don’t have alternative text. We plan to add alt text to images on our most used pages by September 2021. When we publish new content, we’ll make sure our use of images meets accessibility standards. 



  • Some pages are not fully navigable using landmarks.  We are working with our third party supplier to fix these issues.  
  • Our LibGuide header contains empty tags which disrupts effectiveness of screen readers.  This will be investigated with our third-party supplier to correct.  
  • Due to the usage of columns in some LibGuides content is not read in a logical order by screen readers. We plan to identity and fix these issues on our most used pages by September 2021. 
  • Search forms used on LibGuides are missing corresponding labels. We are working with our third party supplier to find a solution for this.
  • Keyboard navigation is not fully supported on book cover displays, the display can't be paused and individual book covers can't be selected.  We will work with our third-party supplier to find a solution for this.


Headings and tabs 

  • Some text displayed on tabs and banners within LibGuides aren’t clear. We are looking at addressing this issue by using a stronger background colour that allows text to be read more clearly. 
  • There are no visible focus indicators for certain headings and tabs on our LibGuides. We are working with our third party supplier to find a solution for this. 
  • Headings on some pages are not in a logical nested order or are inappropriately labelled. We plan to identify and fix these by September 2021. 



  • Some links displaying as icons don’t have discernible text. We are looking at a solution to this issue. 



  • Some LibGuides use inline styles which make it difficult for people to customise the website to meet their accessibility needs. We plan work with our supplier to fix these.
  • While there is no official WCAG font size standard, the default font size used by browsers, and general recommended for accessibility, is 16px.  Our LibGuides currently use a smaller font size and we will be investigating with our third party supplier if this can be increased.  

Disproportionate burden

We’ve assessed the cost of accessibility auditing and fixing any issues found. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. 

You can read our .

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

We plan to fix the most-viewed documents on our websites, or replace them with accessible HTML pages.  

The accessibility regulations 
do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix rarely viewed documents that are not required for essential services.

Where possible, any new PDFs or Word documents we publish will meet accessibility standards. Where this is not possible, we will endeavor to make the information available in an accessible format.  If you need documents in a different format like accessible PDF, large print, easy read, audio recording or braille please email

What we are doing to improve accessibility

We are committed to providing websites that are accessible to all and we are working hard to achieve that, but as a small team it will take some time due to the scale and complexity of the task. 

In addition to our plan to fix known issues, we continue to work on website content and structure. We are also updating the ways in which we provide training and best practice to those working on our website.

How we tested our websites 

We tested out websites using the following methodologies: 

  • Sample page checks of carefully chosen pages and content types using a quality assurance tool; 
  • Manual user testing in some cases

We will continue to review the websites on a monthly basis to check new content. 

Preparation of this accessibility statement

This statement was prepared on 22nd September 2020